Our Most Frequently Asked Questions

In today’s world, we are all conscious of sustainable and economic living. With the high costs of owning your own car plus the environmental impact, we are all looking for different ways of doing things.

With Driveyou, you sign up to become a member, book and collect your car from a nearby location and bring the car back to the same area when you are finished.

All expenses including insurance, tax and fuel are included in the hourly cost of the car and you receive up to 75km free.

The car can be hired for as little as 1 hour or up to a few weeks.

The best way to sign up is by downloading our driveyou App through the Apple or Google Play stores. You then fill in your details, and upload your driving license with a selfie so that we can check that you are covered by our insurance. When verified, you are free to start using our cars and enjoy the ease of driving around the city.

  • Must be over 21 years.
  • Have held a full driving licence for at least 2 years.
  • Hold a valid debit/credit card.

Full terms and conditions are available here.

We are a new car sharing company and have built our systems with the latest technology available. We also have a strong focus on customer service with a dedicated team in place to look after any queries. We use tried and trusted vehicles, the best technology and have a team in place to look after your needs and ensure a no stress service.

We have the most competitive prices on the market. You can check out the full range of pricing here.

The rates charged include all insurance. Customers are fully insured but they are liable for the first €1,500 worth of damage, which is payable through the payment card registered on the account. So if a car is damaged through the fault of a customer with €1,200 worth of damages, the customers will be liable to pay for that full amount. Damages above €1,500 are covered by insurance.

You can look on our interactive map to see where your nearest car is and check its availability. As we expand quickly, we will be adding more locations to service all areas of Dublin and beyond.

Sign in to the driveyou App. Look at the interactive map and pick the car location that suits you best. Choose your start and end time. You can book weeks in advance and also extend the duration of the booking if you need. You go to the car at your allocated time. Use your mobile phone to open and enable the car. The keys can be found in a slot in the glovebox. You are free to drive.

How-To Videos
  • Please check the car for any damage when you get to it. Report in the Driveyou App if you notice anything.
  • Please rate the car for cleanliness and let us know if not up to standard.
  • Leave the car clean and in good condition when you are finished.
  • Do drop the car back to the area where it was collected.
  • Remember to leave the key back into the slot in the glovebox.
  • Remember to close all the windows and doors properly, switch off the lights, and click End Booking on your mobile to lock the car.
  • Do return the car with at least ¼ tank of fuel for the next customer. Refuelling is easy and free – just follow these instructions.
  • Do pay for any tolls, fines or tickets received while in charge of your vehicle.
  • Do remember to take all your belongings from the car when you are finished.

No smoking or e-cigarettes allowed in the car.

No pets allowed unless in appropriate pet carriers.

No carriage of passengers or goods for hire or reward.

No using of vehicle while under the influence of alcohol, drugs or other mind altering substances.

Do not leave the car on a one-way trip. Please leave the car back where it was picked up.

It is FREE to cancel your booking up to 3 hours before your booking start time. If you cancel within 3 hours of your booking and let us know, we will charge €25. If you cancel your booking but do not let us know, you will be charged for the full reserved time.

  • Ensure that Bluetooth is enabled and you have Location Services turned on for the Driveyou App.
  • At time of booking, go to the car. The map on the App will show you the exact location of the car.
  • Go to your booking on the App.
  • At the end of the page, there is a tab to slide across to Unlock the Vehicle.
  • The key is a slot in the glove box. You will be prompted to remove the key and start your trip.
  • You can at this stage report any damage inside or outside the car.
  • If required, you can also rate the cleanliness of the vehicle.
  • You are free to drive.
  • You can then use the key to lock and unlock the car during your trip.
  • When you have finished your trip, please leave the car in the same area that you picked it up.
  • If no spaces available, please leave it as close as possible to the original spot.
  • Park the car in a safe position, ensure that all windows and doors are closed properly.
  • Ensure that all your property is removed from the car and that it is left in a clean state.
  • You will be prompted to put the key back into the slot in the glovebox.
  • Then slide the tab across to Lock the car and End your journey.

You are prompted to report damage on the App both at the start of your journey and the conclusion of the trip. If needed, you can mark the spot on the car inside or out, leave a brief description and take a photograph of the damage.

We aim to verify licences within 48 hours but it may take longer over weekends.

If you do not hold an Irish/EU driver’s licence you may need to provide an International Driver’s Permit (IDP), depending on what country your national licence has been issued from. If you hold a driver’s licence which does require you to have an International Driver’s Permit and can provide the necessary documentation you are authorised to drive on this licence up to 12 months of residency in Ireland. For more information click here.

If you go into My Profile on the App, all details can be updated including payment methods and personal details.

The vehicle should be have at least 1/4 tank full of fuel when you receive it. The vehicle after your trip should be left at this level also. A penalty may occur if you leave the vehicle with less than ¼ tank of fuel. All the cars use Unleaded Petrol. The Staria Vans use Diesel.

If you need to refuel, Driveyou use Circle K as their preferred garage. There is a Circle K fuel card located in the slots in the glovebox. Go to the nearest Circle K and fill up using the fuel card in the car. You will be asked for a Pin and the mileage. The pin will be available on the App at the Refuel button.

Driveyou can offer corporate customers easy and flexible mobility solutions to help your staff get to where they need to go in an economic and sustainable way.

Are you a property developer looking to develop a mobility hub in your new development? Talk to us and let us work together to give a sustainable option to your residents.

An additional driver can drive on a trip if that driver is a verified member of Driveyou and has the permission of the person who made the booking. Any additional drivers must also be a verified member of Driveyou to qualify for cover.

Drivers are responsible for any tolls incurred while on a trip. This does not include M50 tolls. These will be charged separately to your account once your trip is complete. Similarly the driver will be responsible for any speeding or traffic fines. Driveyou will forward on any fines received to the driver directly – additional administration charges may apply.

When a trip is booked, Driveyou will pre-authorise your chosen payment card with the agreed rate. The payment is fully completed when the trip is ended, and final journey times and kilometres are confirmed. Any further charges or penalties will be notified to the driver directly and settled through the app.

The preauthorisation charge is a check on your account at the time of booking to ensure that there are sufficient funds in your account to pay for the trip.

There is no money taken from your account at that time, rather the money is held so that it cannot be spent. Depending on your chosen bank it can take longer for the pre-authorisation charge to be released. Sometimes this appears as a pending payment on your bank account.

For every booking, you get 15km free travel per hour, 75km free per day and 300km free per week. After this, you must pay €0.25c per km. So, if you book a car for 5 days and drive 350km, you will get the first 300km free and then pay 50 x €0.25 for the remaining kilometres. See our ‘Pricing’ page for more information.


For how-to videos and to learn the fundamentals of the Driveyou app and your vehicle click the link below.

How-To Videos

For enquiries related to membership, bookings or other general queries please email us on support@driveyou.ie For 24/7 emergency or breakdown assistance please call us on 01 554 1680