These terms and conditions govern the provision of vehicle sharing services (“the Services”) to you by Driveyou Limited (“Driveyou”, “we”, “us”). Before using the Services, it is important that you review these terms and conditions carefully.

We are an Irish registered company registered under company number 728515 with a registered address at Westpoint Court, Block 1, JFK Drive, Naas Road, Dublin 12. You can contact us at support@driveyou.ie.

1. Sign Up

1.1. In order to use the Services, you must first register an account with us and download the Driveyou app (“the App”) on your device.

1.2. In order to use the Services, you must;

  • Provide a valid credit or debit card. We accept both Visa and MasterCard;
  • Be at least twenty-one years of age and under the age of seventy years of age;
  • Hold a full driver’s licence for at least two years, which meets the necessary legal requirements for legally driving Driveyou vehicles which you wish to use in Ireland and Northern Ireland. At sign up we will ask you to prove the validity of your driving licence and may ask you to do so at regular intervals thereafter;
  • Have no more than six penalty points applied to your driving licence;
  • Have no road traffic convictions or disqualifications from driving in any jurisdiction within the last ten years;
  • Have no more than one at fault claim on any motor insurance policy held by you within the last five years;
  • Have no endorsements on your driving licence within the past five years;
  • Have a permanent address or residence;

1.3. We reserve the right to refuse to provide the Services to you at our absolute discretion and no correspondence will be entered into in this regard.

2. Booking a Vehicle

2.1. We will charge the Visa and/or Mastercard or Other Charge Card registered to your account for the Services in accordance with the current price list set out on our website. There is a pre-authorisation check on your card at booking stage to ensure that there are sufficient funds to cover the hourly/daily rates booked. Your registered card will be charged once the Vehicle has been returned to the Location in accordance with clause 5.1 above and/or to us. Any additional km charges will also be taken at this stage. In the event that Driveyou are unable to process a payment then your booking will be immediately cancelled without any liability to Driveyou.

2.2. You may cancel your booking at any time, however, where you cancel your booking within three hours of the start of the Reservation Period you will incur a charge of €25, and you agree that we may charge that to the credit or charge card registered to your account.

3. Collection of the Vehicle

3.1. You must collect the Vehicle from the booked Location during the Reservation Period.

3.2. We will supply the Vehicle to you in good overall and operational condition and without apparent defects.

3.3. You must inspect the Vehicle upon collection and immediately report any damage and/or defect to us. By accepting the Vehicle, you confirm that the Vehicle is in good overall and operational condition and without any apparent defects and subject to clause 9.2 below accept liability for any further damage or loss to the Vehicle howsoever occurring until the Vehicle is returned to us.

4. Use of the Vehicle

4.1. You must take reasonable care of the Vehicle and ensure that it is locked and secure when not in use and parked within a secure area.

4.2. You must use the correct fuel in the Vehicle at all times. You must also ensure that both you and all passengers wear seatbelts and that appropriate child seats and restraints are used for any children within the Vehicle.

4.3. The Vehicle may only be driven by you; and you will not drive the Vehicle when you are overtired, under the influence of alcohol, drugs, medication or any other legal or illegal substance impairing your consciousness or ability to react.

4.4. You must not smoke cigarettes and/or electronic cigarettes in the Vehicle.

4.5. Only domestic animals may be transported in the Vehicle, however, they must at all times be contained within an appropriate locked pet carrier.

4.6. You must not do anything or use the Vehicle in anyway which would invalidate any policies of insurance which we may hold in relation to the Vehicle.

4.7. You must not use or allow the Vehicle to be used:

  • To carry any passengers or cargo for hire or reward;
  • To take part in any race, rally or other contest;
  • For any illegal or illicit purpose;
  • In contravention of any applicable laws, including but not limited to, traffic regulations;
  • For the carriage of a greater number of passengers than the number for which the Vehicle is constructed and indicated to carry;
  • To carry out driving tuition or driving tests;
  • On unpaved roads, racetracks, beaches, or in restricted areas;

4.8. You will not engage in any reckless or careless driving while using the Vehicle, including but not limited to speeding or driving while using a mobile phone.

4.9. You must only use the Vehicle on the island of Ireland, and you are not permitted to bring the Vehicle off the island of Ireland.

4.10. You must not service or repair the Vehicle or permit any person to service or repair the Vehicle.

5. Returning the Vehicle

5.1. The Vehicle must be returned at the end of the Reservation Period and parked securely at the booking Location. If there is no available parking at the Location, you must find a secure parking space as close as possible to the Location and immediately contact us at support@driveyou.ie to advise us where the Vehicle is parked.

5.2. You must return the Vehicle in a clean and tidy condition and remove all items of litter and all personal property from the Vehicle. We will have no responsibility and/or liability for any personal property left within the Vehicle.

5.3. You must ensure that all Vehicle lights are off, doors and windows are closed, and the vehicle key is secured back in the slot in the glovebox.

5.4. You must ensure that the Vehicle is returned at the end of the Reservation Period with at least a quarter tank of fuel.

5.5. You must obtain our prior consent to extend the Reservation Period and any such extension will be subject to additional charges.

5.6. You must select the “end of reservation” button in the App immediately upon returning the Vehicle to the Location.

6. Accidents

6.1. Any traffic accident, loss, damage or theft must immediately be reported to both Driveyou and relevant police services.

6.2. You must not admit liability or guilt in the event of an traffic accident, loss, damage or theft.

6.3. You must obtain details of all other vehicles involved (registration numbers, owners, drivers, number of occupants, insurers and policy numbers) and of all witnesses, names, addresses and telephone numbers. If you do not comply with this request, any insurance on the Vehicle may be rendered void.

6.4. You will agree to co-operate with both Driveyou and our insurers in respect of any investigation or subsequent legal proceedings arising from any traffic accident, loss, damage or theft.

6.5. You should, where possible take photographs of the accident scene and any vehicles involved in the accident.

7. Charges

7.1. We will charge the Visa and/or Mastercard or Other Charge Card registered to your account for the Services in accordance with the current price list set out on our website. Your registered card will be charged once the Vehicle has been returned to the Location in accordance with clause 5.1 above and/or to us. In the event that Driveyou are unable to process a payment then your booking will be immediately cancelled without any liability to Driveyou..

7.2. In the event that the Vehicle is not returned to the booked Location or nearest secure car park space and notified to Driveyou at the end of the Reservation, then In accordance with clause 5.1, Driveyou reserve the right to process additional charges against your Visa and/or Mastercard or Charge Card in line with the rates set out on our website for every hour that return of the Vehicle is overdue.

7.3. We reserve the right to apply the following charges to your registered card:

  • A re-fuelling service charge of €25 if the Vehicle is returned with less than one quarter tank of fuel;
  • Customer is liable for costs, if the vehicle is fuelled with incorrect fuels;
  • Costs of Remediation where the vehicle is returned physically damaged after use;
  • €50 charge if the vehicle is returned in an unclean condition;
  • €200 charge for the use of cigarettes or e-cigarettes within the Vehicle;
  • €30 administration charge if the Vehicle is clamped, towed, or impounded, in addition to the charges set out in clause 8 below;
  • A €50 charge will be imposed if the Vehicle key is not returned in slot in the glovebox;
  • A €25 charge will be imposed if the lights are left on the Vehicle and/or any windows & doors are left open;
  • A €25 charge will apply if you do not hit the end booking button at the end of or upon returning the Vehicle;
  • A €100 charge will apply in the event the Vehicle is returned by you to a location other than the booked Location and/or the nearest secure car park space to the booked Location.

7.4. Driveyou reserve the right to pursue any outstanding charges, including the use of 3rd party agents, in accordance with our privacy policy.

7.5. You authorise us in advance to debit any charges pursuant to your use of the Vehicle from your Visa and/or Mastercard and/or Charge Card. In the event that any debit request is denied by your bank or financial institution in respect of charges arising under these terms and conditions, you will immediately discharge all such charges on demand.

7.6. *75km free per day is an introductory offer and is subject to change.

9. Your Liability for Loss of Damage to the Vehicle

9.1. Subject to clause 9.2, in the event of damage to, or loss or theft of the Vehicle and/or to any third party and/or any other property, including but not limited to any other vehicle, howsoever arising, during the Reservation Period or while the Vehicle is under your possession or control, you must pay us on demand the amount of all costs and losses incurred by us including, but not limited to, the cost of repairs, loss in value, loss of income, recovery and storage charges.

9.2. Provided that you comply with these terms and conditions, and provided that the loss or damage is not caused intentionally or by the gross negligence of you or by any unauthorised driver, your liability under clause 9.1 will be limited to €1,500 and you agree that we may charge your Visa and/or Mastercard and/or Charge Card with the amount of such loss.

10. Liability

10.1. Reference in this clause 10 includes every kind of liability arising under or in connection with this Agreement including but not limited to liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.

10.2. Nothing in this Agreement limits any liability which cannot be legally limited including but not limited to;

  • liability for death or personal injury caused by negligence;
  • fraud or fraudulent misrepresentation.

10.3. Subject to clause 10.2, our total liability to you shall not exceed the amount of the charges paid by you within the twelve month period immediately prior to the date of the incident giving rise to any such liability.

10.4. Subject to clause 10.2, we shall have no liability whatsoever for;

  • Loss of profits;
  • Loss of sales of business;
  • Loss of agreements or contracts;
  • Loss of anticipated savings;
  • Loss of or damage to goodwill;
  • Indirect or consequential loss.

11. Access to Our Services

11.1. If you choose or are provided with a user identification code, password or any other piece of information as part of our security procedures you must treat such information as confidential and you must not disclose it to any third party. You are responsible for all usage or activity on your account, including safe keeping of your username and password. You shall not permit any third party to access the Services using your username and/or password.

11.2. Driveyou maintain the right to disable any account at any time if, in our reasonable opinion, you have failed to comply these terms and conditions.

12. Suspension or Termination of Services

12.1. Driveyou may terminate or suspend with immediate effect your account and/or the provision of the Services in the event that you are, in our reasonable opinion, in breach of these terms and conditions.

12.2. Driveyou can take back the Vehicle at any time, without notice to you, if you are in breach of any of these terms and conditions.

13. Updating the Terms and Conditions

13.1. We may amend these terms and conditions from time to time, at our sole discretion. Every time you wish to use the Services and/or access your account, please check these terms to ensure you understand the terms that apply at that time.

14. Governing Law

14.1. These terms and conditions are governed by the laws of Ireland and the Courts of Ireland shall have exclusive jurisdiction over all claims or disputes arising in relation to or arising out of or in connection with these terms and conditions, the Services we provide or your use of the Vehicle.

15. Non-Irish/EU License Holders

15.1. If you do not hold an Irish/EU driver’s licence you may need to provide an International Driver’s Permit (IDP), depending on what country your national licence has been issued from. If you hold a driver’s licence which does require you to have an International Driver’s Permit and can provide the necessary documentation you are authorised to drive on this licence up to 12 months of residency in Ireland. If you hold a licence which does not require an IDP at the time of Sign Up you are also only authorised to drive on this licence up to 12 months in Ireland.

Once you exceed 12 months of residency in Ireland you can no longer drive on an international licence and must apply for a full Irish or EU driver’s licence. If you are a holder of a Non-Irish/EU driver’s licence and are required to provide an International Driving Permit, you must also hold a full driver’s licence for a minimum of 2 years and be a minimum of 21 years of age.

15.2. International Driver’s Licences which do not require an International Driver’s Permit:

  • Australia
  • Canada
  • Iceland
  • New Zealand
  • Norway
  • South Africa
  • Switzerland
  • United States of America

If you are not a holder of any of the above international driving licences, you are required to provide an International Drivers Permit (IDP) along with your National Driver’s Licence at the time of sign-up. Failure to provide the required documentation will result in your account not being verified. Please email support@driveyou.ie for further details.

15.3. As per the Road Safety of Ireland regulations, if you pass the driving test in a vehicle with automatic transmission, your driving licence will only allow you to drive a vehicle with automatic transmission. If you pass your driving test in a manual vehicle you will be licensed to drive both automatic transmission and manual cars.